Privacy Policy — Bridgepoint Translations

Bridgepoint Translations are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the UK GDPR and EU GDPR, as applicable. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our document translation services.

Business name: Bridgepoint Translations
Address: 5 C/o Diego Montesinos, Los Montesinos 03187 Alicante
Email: info@bridgepointtranslations.com
Data Controller: Appointed DPO Officer

We provide professional translation services between English, German, European Spanish, including legal, medical, and fiscal documents for individuals and corporate clients.

• Identification details: name, company, contact details.
• Document contents: information included in documents (may include sensitive data).
• Transactional information: payments, invoices, correspondence.
• Technical: IP, upload metadata.

We collect personal data through:

• Direct communications with you (email, telephone, post, online form).
• Secure file uploads via our encrypted server.
• Documents sent by registered post.

We do not collect personal data from third parties or public sources unless required for verification or compliance.

We process your data under the following lawful bases:

• Performance of a contract: to translate your documents and provide associated services.
• Legal obligation: to comply with legal and tax record-keeping requirements.
• Legitimate interests: to ensure the quality, security, and integrity of our services.
• Explicit consent: where required for handling special category (sensitive) data, such as medical information.

Your personal data is used solely to:

• Provide accurate and timely translation services.
• Communicate with you about your project.
• Issue invoices and manage payments.
• Maintain service and security records.
• Comply with legal and regulatory obligations.

We do not use your data for marketing or profiling purposes.

We retain your data only for as long as necessary to complete your translation project and comply with legal, tax, or audit obligations.

Translation files and correspondence are securely deleted once the project is completed and confirmed delivered, unless you request otherwise.

Invoices and accounting records may be retained for up to 7 years in compliance with financial regulations.

We take data security seriously. All files and personal information are:

• Transmitted via secure encrypted channels (SSL/TLS) or registered post.
• Stored on an encrypted, access-controlled server located in the UK/EU.
• Accessed only by authorised personnel bound by confidentiality obligations.

Physical and electronic measures are in place to prevent unauthorised access, alteration, or disclosure of your data.

We do not share, sell, or rent your data to third parties.

If subcontractors or partner translators are engaged, they are bound by strict confidentiality and GDPR-compliant data processing agreements.

In rare cases, we may disclose data to:

• Legal or regulatory authorities, if required by law.
• IT or security providers assisting in secure data handling (under contract).

All data is processed and stored within the United Kingdom or European Economic Area (EEA).

If a transfer outside the EEA is ever required, it will be subject to appropriate data protection safeguards (such as Standard Contractual Clauses).

Under the GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing & request data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at info@bridgepointtranslations.com. You also have the right to lodge a complaint with your local data protection authority (e.g. the ICO in the UK).

Our website may use minimal cookies for functionality and security (e.g. session management).

We do not use tracking or advertising cookies. You can control or disable cookies in your browser settings.

We may update this Privacy Policy to reflect changes in our practices or legal obligations.

The latest version will always be available on our website with the “Last Updated” date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

• Data Protection Officer
• Email: info@bridgepointtranslations.com
• Address: 5 C/ Diego Montesinos, Los Montesinos 03187 Alicante